Start With the Machine Details We Need
To make sure you receive the correct part first time, send the machine model, serial number if available, and the part name or photo through the enquiry form on our contact page. If the part is fitted to a laser-cut sheet metal finishing line, please mention the material thickness you run most often and whether the machine is used on mild steel, stainless steel or aluminium.
Small differences in width, bore size, brush grade or abrasive grade can change the fit, so a clear photo of the worn component is often the quickest way to avoid delays. If your team is busy during shift change or after a breakdown, we can help identify the item from the machine set-up and the wear pattern, not just from a part number.
Common Spare Parts We Supply
Most customers order the items that wear out through daily use, cleaning and abrasive contact. We stock and source a practical range of service parts for deburring and edge-finishing equipment used in job shops and high-volume production plants.
- Abrasive belts, discs and finishing media
- Contact rollers and pressure rollers
- Brushes and brush segments
- Feed belts and conveyor wear items
- Guide components, bearings and seals
- Dust extraction consumables and filters
- Electrical service items and switches
- Fasteners, guards and small mounting parts
If you are unsure whether a part is a wear item or a service item, send the old part along with measurements. That helps us match the replacement without guesswork.
How to Place an Order Through Support
Use the enquiry form and include your company name, delivery address, contact person and the parts you need. If the machine is in production, tell us your preferred delivery timing so we can plan around your shift pattern and reduce downtime.
- 1. Open the contact page and select the support enquiry option
- 2. Add the machine details and the parts required
- 3. Attach photos, dimensions or a sample part if possible
- 4. Confirm whether you need collection or delivery
- 5. We check compatibility and return the quotation with lead times
Once the order is confirmed, we prepare the parts for dispatch or collection from our Wadeville base. For urgent cases in Johannesburg, Pretoria, Durban, Cape Town or Rustenburg, tell us the job urgency so we can advise the quickest practical option.
When a Replacement Part Is Better Than a Repair Delay
Some items can be refurbished, but others are better replaced before they cause poor edge quality, extra burr removal or stoppages on the line. If a roller is scoring the sheet, a brush is leaving uneven finish, or an abrasive is wearing far quicker than normal, the part may already be beyond safe use.
We also support plants that run across long shifts and cannot afford repeated strip-downs. In those cases, keeping a spare set on hand for the main wear parts is often cheaper than waiting for a line to stop on a Friday afternoon, especially where delivery to coastal areas can take a bit longer in busy periods.
Keeping Spare Parts Ready for South African Conditions
South African workshops face mixed conditions: dust in inland plants, humidity on the coast, and power interruptions that can affect production planning. Spare parts should be stored in a clean dry place, away from welding spatter, oil mist and damp floors. If you are in Durban or Cape Town, moisture protection matters just as much as part availability.
For sites affected by load-shedding, we recommend keeping the high-use consumables and a small service kit on site. That way, when power returns and production restarts, your team can get back into the job without waiting on couriers or parts transfers between branches.
Need Help Matching the Right Kit
If you are not sure which replacement suits your machine, our team can check the wear item against the application and advise on the most suitable option. Pieter Johannes van der Merwe and the support team work with fabricators, production managers and maintenance staff across Wadeville, Germiston, Johannesburg, Pretoria, Durban, Cape Town and Rustenburg.
We can also assist with service intervals, consumable planning and basic production scheduling so your spares order lines up with your maintenance plan. That is useful when a machine is being pushed hard and the spare needs to last, not just fit.
What to Expect After You Send the Enquiry
After you submit the form, we review the request, check part compatibility, and come back with pricing and availability. If any details are missing, we will ask for a photo or measurement rather than sending the wrong item and wasting your time.
For regular users, we can help build a sensible spares list for the machine type you run most often. It keeps ordering simple and helps you avoid emergency buys when production is already under pressure.
